New consumer regulations by the Department for Business Innovation and Skills (BIS) as part of an EU Directive that was introduced on 13th June 2014 cover the new Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This will significantly affect the way goods and services, including digital content, are sold to consumers. Changes include an extension to the length of time a consumer has to change their mind and cancel goods or services purchased online or by phone, or in the consumer's home from seven days to 14.

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  Notice of Right to Cancel

 

  Trader’s details:                                                                                                                                            Insert Customer’s Name:

Poole Heating Ltd                                                                                                                                       Insert Customer’s address:

 

 

 

 

 

 

 

 

You have the right to cancel our contract within 14 days of receiving this Notice.  If you wish to cancel, fill in the Cancellation Form below and send it back to us at the address above.

You may be required to pay for goods or services if performance of the contract has begun with your written agreement before the end of the cancellation period.

 

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Cancellation Form

If you wish to cancel the contract you must do so in writing and send or deliver by hand to:

Poole Heating Ltd, 3 Patchins Road, Poole, Dorset. BH16 5AS

 

 

I/We hereby give notice that I/We wish to cancel my/our contract ref: …………………………………………………

 

(Your reference/details are the house number and postcode where the work was to be carried out)

 

 

To be filled in by customer:

 

Name ……………………………………………………………………………………………………………………………………

Address …………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………

 

Date …………………………………………………………………………………       Click here for PDF